Website Privacy Notice

This privacy notice covers use of this website.  If you are registered with Guild Commercial Limited, Guild Freelancing Limited or Guild Assist Limited (trading as Guild Umbrella), you should refer to their respective privacy notices to understand how those companies make use of your data to fulfil their legal and contractual obligations and manage consent and their legitimate interests.

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

We are committed to ensuring that personal data is kept private and secure and only used in accordance with our data protection policy.

This privacy notice summarises how we gather, use, disclose, store and dispose of personal information.

We may amend this notice by updating this page from time to time.

We may embed links to social media platforms or other websites on this website from time to time.  These links are not governed by this privacy notice and we are not responsible for any sites you choose to visit via them.  You should review any 3rd party website’s own privacy notice to understand how they gather and make use of personal data.

Who ‘We’ Are

The Guild is one of the leading businesses in Construction Industry Scheme (CIS) compliance and employment status compliance.

‘We’ are Guild Corporate Services Group Limited (company number 05106109), The Construction Workers Guild Limited (company number 03357288), The Guild of Construction Workers Limited (company number 04192823), CWG Services Limited, Guild Freelancing Limited (company number 10439306), Guild Assist Limited (company number 11681335), GuildHub Consulting Limited (company number 13385870), whose registered address is 69 Bridge Street, Pinner, HA5 3HZ, and for these purposes, Guild Commercial Limited (company number 70827), whose registered office is at Ground Floor, Dorey Court, Admiral Park, St Peter Port, Guernsey, GY1 2HT.

We act as both a data controller and a data processor for data protection purposes. We are committed to complying with the GDPR (2016), the UK GDPR (2021), the Data Protection Act (2018) and any data protection law that may apply from time to time.

Personal data is information that can be used to identify a human being, whether by itself or in combination with other data.

Your privacy rights are important to us.  This privacy notice will detail the kinds of data we may process and how we use that data.

Why We Collect Data

Like any business, we need to collect some data in order to provide our services, in particular to ensure compliance with tax and employment laws. 

We may also need to collect data to allow us to respond to questions you have, to protect our business and yours, to defend a legal claim, or as part of a contractual or legal obligation or legitimate interest.

With your permission, we may also like to use your data to send you updates from time to time, such as our newsletter or invites to our seminars.  You can ask us to stop this kind of contact at any time.

Data We Collect

We aim to collect only the data that we need to fulfil our contractual and legal obligations, and any legitimate interest where one has been identified.  We collect data in respect of visitors to our website, clients, advisers, suppliers, employees and sole traders.  We may also track some limited data and meta data, including traffic and analytics if you visit this site, subject to the cookies settings you select.

The data we collect may include your, name, contact and other basic details, copies of forms and other documents you send us, emails or letters you send to us and data within them and other information that may be necessary for statutory reports.

We may also gather data about:

  • The device you use
  • IP address
  • Name and contact details
  • Copies of documents you give to us, or emails or letters you send to us

Please be aware that we do not knowingly collect data about any data subjects 13 years or younger.

Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.  By visiting this website, through these cookies we may potentially collect some data including about the device you’re using, your location or IP address and some internet history.

You can find more information about cookies and manage your cookies settings by using the cookies policy linked on the homepage of this website.

When Data is Collected

Data may be collected when:

  • You provide it by registering with Guild Commercial Limited, Guild Freelancing Limited or Guild Assist Limited (with administrative support from CWG Services Limited)
  • You visit The Guild’s website
  • You contact CWG Services Limited, Guild Commercial Limited, Guild Freelancing or Guild Assist Limited, whether by phone or email
  • You download and register for the GuildGateway app
  • You log in and use the GuildGateway app
  • You engage with social media platforms

How We Secure Data

We have technical and organisational measures in place to keep data as secure as we can. We are continually monitoring and upgrading our systems.

How Long We Keep Data

By law, different kinds of data have to be kept for different periods of time. We aim to keep only the data we need, and only for as long as we need to in order to safeguard our clients, ourselves and you.

Who We Share Data With

We share limited data with third parties, including government organisations, in circumstances where we’re contractually or legally bound to do so, or where we have identified a legitimate interest in doing so and where it is necessary to share data to perform the specific task.  This may include sharing data with the police or tax authorities where, for example, where we suspect fraud.

Alternatively, where we are processing information based on consent, where we have the consent to share information.

We make use of 3rd party software developers and IT professionals to maintain and update the website or third party marketing firms to analyse and update website content.  This may involve some limited transfer of data, but this will be restricted to only what is necessary for the purpose.  Please be aware that we may add new functions to the website in the future, which may include 3rd party service providers.  This privacy notice will be updated as and when such functionality involves the ongoing use of 3rd parties, such access will only be provided where an appropriate lawful basis has been identified and only to the extent that it does not disproportionately impact your data rights.

If You Register As a Subcontractor or Employee

If you register as a sole trader, through your own limited company or partnership, or as an employee, you will receive an additional privacy notice from the company you register with.

If You Register With The GuildGateway App

If you download and register with the GuildGateway app, you will receive a privacy notice governing use of the app.

Your Data Rights

Rights

What Does This Mean?

1. The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Notice.

2.  The right of access

You have the right to obtain access to your information. This is so you are aware and can check that we are using your information in accordance with data protection law.

3. The right to rectification

You are entitled to have your information corrected if its inaccurate or incomplete.

4. The right to erasure

This is also known as the right to be forgotten and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right, there are exceptions.

5.  The right to restrict processing

You have rights to block or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6.  The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. This is not a normal scenario for companies of our nature but if you have any questions you can contact us.

7.  The right to object to processing

You have the right to object to certain types of automated processing or decision making, including processing for direct marketing or where we are relying on our legitimate interests for processing.

8.  The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

Data Breaches

We have procedures in place to deal with any suspected personal data breach and will notify you and any supervisory body of a breach if we are legally required to in the event of a data breach.

Complaints

If you have a complaint, you can make it in writing, by email or over the phone during office hours. 

If you are unsatisfied, you are entitled to raise a data protection complaint to the Information Commissioner’s Office.

We may update this privacy notice from time to time. You will be able to access the latest version of the privacy notice via the privacy notice link on the home page.

This privacy notice was last updated on 2 September 2025.